Scenarios quality for documents that are detailed procedures , resources and sequence of activities relating to the quality associated with the service , project or contract . The customer can trace the course of activities related to the implementation of the project , as well as on an ongoing basis to assess the chances of realization both adopted schedule and budget investments . The planning process is based on a sequence of actions to achieve the planned objectives allowing for the achievement of specific objectives of the project
PLAN (preparation ) – means the initiation of the project and agreed between the participants ,
DO ( implementation) – the stage of implementation,
CHECK ( check ) – check whether the adopted mode of action brings the expected results ,
ACT ( improvement ) – fix , if a new mode of action brings better results recognize it as the norm
